Doxa Terms of Service

8A. Voice Encouragement ("Engage") — Understanding This Feature

1. What Engage Cannot Replace

We've built Engage to support your faith, not to replace the essential relationships and professional services God has provided. Engage is NOT a substitute for:

• Medical or Health Advice: This is not medical advice, diagnosis, or treatment. Do not use Engage for health-related decisions. Always consult qualified healthcare providers.
• Mental Health Services: This is not therapy, counseling, psychological treatment, or psychiatric care. It cannot diagnose or treat mental health conditions.
• Legal Advice: This is not legal advice. Consult a qualified solicitor or attorney for legal matters.
• Financial Advice: This is not financial, investment, or tax advice. Consult qualified financial advisors.
• Pastoral Counseling: This is not formal spiritual direction, pastoral counseling, or sacramental guidance. Consult your pastor, priest, or spiritual director.

2. Understanding the Technology

Being transparent about how Engage works helps you use it wisely:

• Engage uses artificial intelligence—it's a sophisticated tool, but it's not a person and cannot know God or have faith
• AI responses are generated based on patterns and your input; they may sometimes be inaccurate, miss context, or not apply to your situation
• The AI cannot form genuine relationships or fully understand your unique circumstances, history, or heart
• AI cannot provide clinical diagnosis, professional assessment, or expert judgment of any kind
• Voice recognition works well but may occasionally misinterpret speech, especially with background noise or complex phrasing
• Always verify Scripture references and test encouragements against God's Word and trusted counsel

3. If You're in Crisis — Please Reach Out

Engage is designed for encouragement, not crisis intervention. If you're struggling, please reach out to people who can truly help:

Engage cannot help you in emergencies. Please:

• Contact emergency services or a crisis helpline if you're in immediate danger
• Reach out to a trusted friend, family member, pastor, or counselor if you're struggling
• Do not rely on any app or AI for time-sensitive safety, medical, or legal situations

4. The Irreplaceable Gift of Community

Technology has never replaced the gathered people of God, and it never will. Engage is designed to complement—not substitute for—the Body of Christ:

• Scripture interpretations from AI should be tested against God's Word and confirmed through trusted teachers and community
• AI cannot prophesy, provide divine revelation, or discern God's specific will—only the Holy Spirit working through Scripture and His people can do that
• AI cannot provide sacraments, lay hands on the sick, or offer the ministry that flows from genuine Christian relationship
• We actively encourage you to stay connected to a local church and to seek guidance from pastors, elders, or spiritual directors
• Personal prophecies and testimonies you've recorded are referenced to encourage you—we trust you to discern their continued relevance

5. Using Engage Wisely

By using Engage, you agree that:

• You will use your own Spirit-led discernment when evaluating any content from the AI
• You will seek qualified professionals for medical, mental health, legal, and financial matters
• You will consult trusted spiritual leaders for significant spiritual decisions
• You understand that Engage is a tool to help you remember and be encouraged, not to direct your life
• You accept responsibility for decisions you make, with or without input from any technology
• You acknowledge that we provide this service in good faith but cannot guarantee specific outcomes

8C. The Grace Record — Testimonies of God's Faithfulness

1. Personal Accounts, Not Verified Facts

• Testimonies represent personal experiences and beliefs of the individuals who shared them
• We do not independently verify claims, including accounts of healing, provision, or supernatural intervention
• Historical testimonies are compiled from published sources and may contain inaccuracies common to historical accounts
• We include testimonies to encourage faith, not to make claims about what God will do in your specific situation

2. AI-Generated Artwork

• Featured images accompanying testimonies are often created using artificial intelligence
• These images are artistic interpretations meant to set the scene—they are not photographs or historical documentation
• Images should never be considered evidence of actual historical events, locations, or persons
• AI-generated images are labelled as such where they appear

3. Testimonies Are for Encouragement, Not Medical Guidance

• Healing testimonies celebrate what individuals believe God has done—they are not medical evidence or treatment recommendations
• Never discontinue, modify, or avoid medical treatment based on any testimony you read
• Always consult qualified healthcare providers for medical decisions—this honours both wisdom and faith
• God works through doctors, medicine, and prayer; these testimonies are not meant to suggest otherwise

4. Sharing Your Testimony

• We welcome submissions from believers who want to share what God has done in their lives
• You are responsible for the accuracy and truthfulness of testimonies you submit
• We may edit submissions for clarity, grammar, or length, and may decline to publish any submission
• By submitting, you grant us permission to publish, display, and share your testimony to encourage others
• Please ensure you have permission to share stories that involve other identifiable individuals

8D. Scripture Copyright Attributions

The Service displays Scripture quotations from several Bible translations. We are grateful to the publishers and copyright holders who make these translations available. The following copyright notices apply:

New American Standard Bible (NASB)

"NASB," "NAS," "New American Standard Bible," and "New American Standard" are trademarks registered in the United States Patent and Trademark Office by The Lockman Foundation.

The Passion Translation (TPT)

Berean Standard Bible (BSB)

World English Bible (WEB)

We strive to honour the work of Bible translators and publishers by providing proper attribution. If you believe any attribution is incorrect or incomplete, please contact us at support@doxa.app.

9A. Copyright and Intellectual Property Claims

If you believe content on the Service infringes your copyright, please send a notice to our designated agent:

DMCA Agent: legal@doxa.app
Address: The Doxa Way Ltd, 108 Kings Road, New Haw, Addlestone, KT15 3BH, United Kingdom

Your notice must include:

• A physical or electronic signature of the copyright owner or authorized agent
• Identification of the copyrighted work claimed to be infringed
• Identification of the material claimed to be infringing, with enough detail for us to locate it
• Your contact information (address, phone, email)
• A statement that you have a good faith belief that the use is not authorized
• A statement under penalty of perjury that the information is accurate and you are authorized to act

Counter-Notice: If you believe your content was removed in error, you may send a counter-notice to legal@doxa.app including: your signature, identification of the removed material, a statement under penalty of perjury that the material was removed by mistake, and your consent to jurisdiction.

We will process valid notices in accordance with 17 U.S.C. §512 and applicable UK/EU intellectual property laws.

12. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT
• WARRANTIES THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES
• WARRANTIES REGARDING THE ACCURACY, RELIABILITY, OR COMPLETENESS OF ANY CONTENT
• WARRANTIES THAT THE SERVICE WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS

SPIRITUAL CONTENT DISCLAIMER: The Service, including the Engage voice chat and Grace Record archive, facilitates spiritual encouragement based on Scripture, personal prophecies, and testimonies. This content:

• Is for encouragement and inspiration, not authoritative doctrine or directive guidance
• Should be tested against Scripture and confirmed through prayer, community, and wise counsel
• Does not replace the gathered Body of Christ, sacramental worship, or pastoral relationships
• Represents the personal experiences and beliefs of users, which we do not independently verify
• Should never be the sole basis for major life decisions

We encourage you to maintain active participation in a local church community and to seek guidance from trusted spiritual leaders when making significant decisions.

AI FEATURES DISCLAIMER: The Service uses artificial intelligence for features including voice conversations (Engage), transcription, title generation, Scripture recommendations, and content assistance. Regarding AI-generated content:

• AI is a tool, not a person—it cannot have faith, discern spirits, or know God's will
• AI responses may contain errors, inaccuracies, theological imprecision, or miss important context
• AI cannot replace human wisdom, pastoral discernment, or the leading of the Holy Spirit
• Scripture citations should be verified in your own Bible
• We do not guarantee the accuracy, appropriateness, or spiritual helpfulness of AI-generated content

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

A. EXCLUSION OF DAMAGES: IN NO EVENT SHALL THE COMPANY, ITS DIRECTORS (INCLUDING GARTH HILTON WATSON IN HIS CAPACITY AS DIRECTOR AND IN HIS PERSONAL CAPACITY), OFFICERS, EMPLOYEES, AGENTS, CONTRACTORS, AFFILIATES, LICENSORS, OR SERVICE PROVIDERS (COLLECTIVELY, "COMPANY PERSONNEL") BE LIABLE FOR ANY:

• INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES OF ANY KIND
• LOSS OF PROFITS, REVENUE, BUSINESS, ANTICIPATED SAVINGS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES
• DAMAGES ARISING FROM UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS OR YOUR DATA
• DAMAGES ARISING FROM INTERRUPTION, SUSPENSION, MODIFICATION, OR CESSATION OF THE SERVICE
• DAMAGES ARISING FROM ANY BUGS, VIRUSES, SECURITY VULNERABILITIES, OR HARMFUL CODE TRANSMITTED THROUGH THE SERVICE
• DAMAGES ARISING FROM ANY CONTENT POSTED BY USERS OR THIRD PARTIES
• DAMAGES ARISING FROM YOUR RELIANCE ON ANY CONTENT, INFORMATION, ADVICE, OR DATA OBTAINED THROUGH THE SERVICE
• DAMAGES ARISING FROM DECISIONS YOU MAKE BASED ON AI-GENERATED CONTENT, SPIRITUAL ENCOURAGEMENT, OR TESTIMONIES
• DAMAGES ARISING FROM ANY THIRD-PARTY PRODUCTS, SERVICES, OR WEBSITES ACCESSED THROUGH THE SERVICE
• COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES

B. LIABILITY CAP: THE TOTAL AGGREGATE LIABILITY OF COMPANY PERSONNEL FOR ANY AND ALL CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICE, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, SHALL NOT EXCEED THE GREATER OF: (I) THE TOTAL AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (II) ONE HUNDRED POUNDS STERLING (£100.00).

C. ESSENTIAL PURPOSE: THESE LIMITATIONS SHALL APPLY EVEN IF ANY REMEDY SET FORTH HEREIN FAILS OF ITS ESSENTIAL PURPOSE, EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND REGARDLESS OF THE THEORY OF LIABILITY (WHETHER IN CONTRACT, TORT, STRICT LIABILITY, BREACH OF WARRANTY, NEGLIGENCE, OR OTHERWISE).

D. MULTIPLE CLAIMS: THE EXISTENCE OF ONE OR MORE CLAIMS UNDER THESE TERMS WILL NOT INCREASE THE LIABILITY CAP. THE AGGREGATE LIABILITY CAP IS A CUMULATIVE LIMIT ACROSS ALL CLAIMS.

E. JURISDICTIONAL LIMITATIONS: SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES OR LIABILITY. IN SUCH JURISDICTIONS, OUR LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW. NOTHING IN THESE TERMS SHALL LIMIT OR EXCLUDE OUR LIABILITY FOR: (I) DEATH OR PERSONAL INJURY CAUSED BY OUR NEGLIGENCE; (II) FRAUD OR FRAUDULENT MISREPRESENTATION; OR (III) ANY OTHER LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED BY APPLICABLE LAW.

F. BASIS OF THE BARGAIN: YOU ACKNOWLEDGE AND AGREE THAT THE LIMITATIONS OF LIABILITY SET FORTH IN THIS SECTION ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN YOU AND THE COMPANY, WITHOUT WHICH THE COMPANY WOULD NOT PROVIDE THE SERVICE ON THESE TERMS.

14. Indemnification

You agree to indemnify, defend, and hold harmless the Company and all Company Personnel from and against any and all claims, demands, actions, suits, proceedings, damages, losses, liabilities, judgments, settlements, costs, and expenses (including reasonable legal fees and disbursements) arising from or related to:

• Your access to or use of the Service
• Your User Content, including any claims that such content infringes or misappropriates any third-party rights
• Your breach or alleged breach of these Terms
• Your violation of any applicable law, regulation, or third-party rights
• Any dispute between you and another user arising from your use of the Service
• Any claim that your User Content caused damage, harm, or injury to a third party
• Your negligent or wrongful acts or omissions in connection with the Service
• Any misrepresentation made by you in connection with your use of the Service

Defence and Settlement: You agree that the Company may, at its sole discretion, assume the exclusive defence and control of any matter subject to indemnification by you. You agree not to settle any such matter without the prior written consent of the Company. You agree to cooperate fully with the Company in the defence of any such claim.

Survival: This indemnification obligation shall survive termination or expiration of your account and these Terms, and shall remain in full force and effect regardless of any limitation of liability or other provision herein.

This indemnification is in addition to, and not in lieu of, any other remedies available to the Company at law or in equity.

15. Release & Waiver

To the maximum extent permitted by applicable law, you hereby release and forever discharge the Company and all Company Personnel from any and all claims, demands, damages, losses, costs, expenses, and liabilities of any kind (whether known or unknown, suspected or unsuspected, disclosed or undisclosed) arising out of or related to:

• Disputes between users
• Actions or inactions of other users
• User Content posted by other users
• Your interactions with other users through the Service
• Any reliance you place on information, content, or advice obtained through the Service
• Any decisions you make based on spiritual content, AI-generated responses, or testimonies

To the extent permitted by law, you expressly waive any protections (whether statutory or otherwise) that would otherwise limit this release to only those claims you know or suspect to exist at the time of this agreement.

Nothing in this section limits or excludes liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by applicable law.

18. Dispute Resolution

Step 1: Informal Resolution (Required First Step)

Before initiating any formal legal proceedings, you must first contact us in writing at legal@doxa.app describing your concern in reasonable detail. We commit to acknowledging your concern within 7 business days and working in good faith to resolve the matter within 30 days.

This informal resolution requirement is a condition precedent to any formal proceedings. Any party who initiates formal proceedings without first completing this step may be liable for the other party's costs incurred as a result.

Step 2: Mediation (Optional)

If informal resolution is unsuccessful, either party may propose mediation before an independent mediator. The costs of mediation shall be shared equally unless the mediator determines otherwise. Mediation is voluntary but encouraged.

Step 2B: Binding Arbitration (US Users Only)

If you are located in the United States and informal resolution and mediation fail, either party may elect binding arbitration under the JAMS Streamlined Arbitration Rules.

• Arbitration shall be conducted by a single neutral arbitrator
• Arbitration may be conducted virtually or at a location mutually agreed upon
• The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction
• Small Claims Court Carve-Out: Either party may bring an individual action in small claims court instead of arbitration, provided the claim falls within that court's jurisdiction
• Jury Trial Waiver: BY AGREEING TO ARBITRATION, YOU WAIVE YOUR RIGHT TO A JURY TRIAL
• Exhaustion of Remedies: You must complete the informal resolution and mediation steps before commencing arbitration
• Costs: Each party bears their own costs, unless the arbitrator determines otherwise

This arbitration provision does not apply to users outside the United States.

Step 3: Formal Proceedings

If informal resolution and any mediation fail, disputes shall be resolved in the courts of England and Wales. Any legal action must be commenced within one (1) year after the cause of action arises, except where a longer period is required by mandatory applicable law.

Class Action Waiver

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. YOU WAIVE ANY RIGHT TO PARTICIPATE AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION, COLLECTIVE ACTION, OR REPRESENTATIVE PROCEEDING.

Costs and Vexatious Claims

If you bring a claim against the Company that is determined by a court to be frivolous, vexatious, or without merit, you agree to reimburse the Company for all reasonable legal costs, fees, and expenses incurred in defending against such claim.

Conversely, if the Company brings an action against you that is determined to be frivolous or vexatious, the Company shall reimburse your reasonable legal costs, fees, and expenses. This mutual commitment reflects our belief in fair dealing.

Preservation of Rights

Nothing in this section prevents either party from seeking urgent injunctive or equitable relief in any court of competent jurisdiction where necessary to prevent irreparable harm.